www.razerzone.com
www.roccat.org
This websites that sells gaming products and more specialized in keyboard, mouse and some gaming gears. They have some interaction between customer and the website for example product list that customer can view it clear and understand more on the product by clicking the product and its shows Product overview, Product Specifications, Gallery, Open for customer Feedback and Price. When customer likes that product, customer can press buy now to purchase the product. Besides that, they also providing support for example Driver, warranty and so on. They also provide information such as company background, manufacture location and many more. These websites are user friendly because the website are well organized so that customer will easy to get navigate to where customer try to go to. Search engine and customer Login are available and its shows better security during the transaction.
Customer - centered service
www.dell.com
justification: Dell, allowed customer to customize for example desktop and laptop. with customization customer will easily purchase the specification of the computer that fulfill customer requirement. besides that, when customer already purchase the product dell will email the customer about the product condition and customer can keep track the process of the product.
www.markandspencer.com
justification: M&S provide shirt customize as well. about the measurement, color, size and design customer can select their own style of shirt. Customer also can keep track the product in M&S.
Value Added service
www.Facebook.com
justification: facebook allowed instance chat-box, messaging, uploading and sharing feature. By these type of service people will easily social with friends and share information easily to friend quickly and convenient.
webspace.apiit.edu.my
justification: with Apiit website we can easily get information of the event, check Timetable by login our students id we can check our web result, web attendance semester-timetable. besides that, we can download our module slide online and use students web mail to contact lecturer and worker in Apiit.
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